We provide secure, non-emergency transport for individuals with mental health conditions, behavioural challenges, or vulnerabilities that require specialist handling. Our services are used by local authorities, hospitals, care providers, and legal institutions.
- Call: 01206 913 222
- Mail: transport@qcmhealthcare.co.uk
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10 Years of Service -- 10 Years of Service --
Who We Are
Leading Patient Transport Services
To deliver safe, respectful, and specialist transport for vulnerable individuals in need of secure transfers.
- Prioritise dignity and safety for every individual we transport
- Offer a calm and supportive environment during all journeys
- Provide highly trained staff with expertise in behavioural support
- Collaborate with healthcare, social, and legal professionals
- Maintain strict confidentiality and professionalism at all times
We aim to:
To be the UK’s most trusted name in secure patient transport, known for our integrity, innovation, and commitment to care.
- Vulnerable individuals receive seamless, stress-free transport
- Secure transport is standardised and upheld to the highest quality
- We lead in training excellence for specialist patient handling
- Our fleet reflects cutting-edge safety and accessibility features
- We expand nationally while staying client- and care-focused
We envision a future where:
Founded in 2016, QCM Transport has grown from a local service to a trusted provider across the UK and Europe, with a legacy of excellence in patient transport.
- 10+ Years Experience
- Trusted Partnerships
- Modern Fleet
- Community Engagement
- Continuous Improvement
Our services
Patient Transport Solutions
Secure Patient Transport
We provide specialist transport for individuals who may pose a risk to themselves or others due to mental health conditions or behavioural challenges. Our team is trained in de-escalation and patient handling techniques, ensuring every journey is conducted with respect, care, and discretion.
- Staff trained in mental health and challenging behaviour management
- Discreet, confidential transport process
- Risk assessments conducted before each journey
- CQC-compliant service delivery
- 24/7 availability for urgent transfers
Secure Vehicle Transfers
Our secure vehicles are fitted with specialized safety features to support the safe transport of high-risk or vulnerable patients. Each vehicle is maintained to the highest standard and designed to ensure the comfort and safety of both patients and staff during transit.
- Equipped with secure compartments and reinforced barriers
- Real-time GPS tracking for added safety
- Built-in communication systems for team coordination
- Regularly cleaned and sanitized to clinical standards
- Designed for safe restraint and smooth transport
Patient Transport Service (PTS)
Our non-emergency Patient Transport Service (PTS) is designed to get patients to and from hospital, clinic, and care appointments safely and comfortably. Whether it's a one-off trip or a regular arrangement, we tailor transport to each individual's mobility and support needs.
- Reliable, on-time pickups and drop-offs
- Friendly, professional staff with enhanced DBS checks
- Comfortable, clean, and climate-controlled vehicles
- Support for elderly or vulnerable individuals
- Booking available for one-off or recurring appointments
Court Escort Service
We offer dependable and professional transport for individuals required to attend court hearings, mental health tribunals, or legal assessments. Our experienced staff provide respectful supervision, ensuring each journey is secure, dignified, and punctual.
- Trained escorts familiar with legal proceedings
- Confidential and discreet service
- Collaboration with care teams and legal personnel
- Detailed travel planning and communication
- Flexible scheduling for court times and delays
Why QCM Transport
Why Choose Us
Secure Transport
Our secure transport services ensure patient safety and dignity, with specialized vehicles and trained staff for sensitive cases.
24/7 Availability
We offer round-the-clock services to ensure patients receive timely transport, whether for emergencies or scheduled transfers.
England Wide Coverage
Our services extend across the England, Scotland and Wales, providing seamless repatriation and long distance patient transport.
Process
How to Access Our Services
Step-01
Booking Process
Download and fill out the booking form.
Email it to: admin@qcmhealthcare.co.uk
Step-02
Contact our team to email you a booking form: Phone Numbers:
Essex Office: 01206 913 222
Manchester Office: 01615 155 551
Step-03
We’ll send you a quote based on the information provided.
10
Years
of Experience in Patient Transport
General FAQs
Frequently Asked Questions
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What types of clients do you transport?
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Are your staff trained to manage challenging behaviour?
Yes. Our team is fully trained in managing challenging behaviour, de-escalation techniques, and safeguarding protocols. We ensure each journey is handled with professionalism, patience, and respect.
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Do you provide transport for court appearances or mental health tribunals?
Absolutely. We offer reliable and discreet transport to court hearings, mental health tribunals, and legal appointments, ensuring clients arrive safely, on time, and with the appropriate escort.
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What makes your vehicles secure
Our vehicles are purpose-built or specially adapted for secure transport. They are fitted with privacy screens, GPS tracking, secure compartments, and restraint systems where necessary, to ensure the safety of both clients and staff.
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Can transport be arranged at short notice
Yes, we understand that schedules can change. While we encourage advance bookings, we can accommodate short-notice or same-day requests depending on availability.
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